AIOps is the application of artificial intelligence to IT operations. With AIOps, Ops teams can leverage data that would otherwise be intractable. Container orchestration (e.g., Kubernetes) has become the heart of the DevOps environment. Kaiops is developing and applying innovative AIOps frameworks for Kubernetes to provide capacity management, event monitoring, and alerting/remediation services for container-based deployments. Our solution works to reduce system failures, optimize resource utilization, and ease the burdens placed upon DevOps and ITOps engineers. Our solution utilizes proprietary Machine Learning models and algorithms that are designed to efficiently learn from IT system data in a unified manner.

Kaiops Monitoring Dashboard offer Insights into IT Ops

• IT executives, network operation center managers and service owners need to analyze and report on historical incidents and team performance to improve service availability and operational efficiencies. But this data is fragmented amongst various monitoring, ticketing, and service desk tools, making it hard to gain the needed insights.
• Legacy IT Operations tools can no longer provide the answer, relying on configuration management databases that were not designed for fast-moving IT stacks and are constantly out-of-date, or on single silo-ed tools that do not represent the entire picture.
• AIOps Dashboards have evolved for new age cloud IT Operations and employ powerful and intuitive visualizations. AIOps dashboards solves the problem of broken and fragmented IT Operations reporting, providing IT leaders with unparalleled deep historical and contextual visibility into IT Operations performance, spanning all data sources and tools.
• Unified views offer teams the ability to identify hotspots in their IT infrastructure, track team performance over time using MTTx and other metrics, understand the effectiveness of their monitoring tools and communicate the value created by IT Ops to the rest of the organization.

Monitoring Dashboards offer custom views for variety of audiences

• Dashboards and reports for executives and service owners

Contextually rich, ready-to-use displays of top-level KPIs, metrics and trends, including mean time to acknowledge (MTTA), mean time to detect (MTTD) and mean time to resolve (MTTR), MTTx by severity, alert compression trends, top impacted apps, enrichment percentage trends, MTTx by NOC, and more.

•  Dashboards for application and service health

Ready-to-use dashboards for application and service owners that display relevant and up-to-date application and service health KPIs, metrics and trends. These include top alerting applications and services, as well as their health and availability trends, applications and services by severity, by MTTx, service-level agreements and more.

• Infrastructure and application dashboards

Out-of-the-box dashboards that display relevant and up-to-date infrastructure and application hotspot key performance indicators, metrics and trends. These include top alerting hosts, top checks, MTTx by host, top recurring hosts and more.

• NOC team performance dashboards

Relevant and up-to-date team performance KPIs, metrics and trends for NOC managers and supervisors – including L1, L2 and L3 resolution rates, L1 escalation rates, MTTx by NOC engineer, MTTx by NOC, per-user assign / comment / resolve / share metrics and more.

•  Kaiops KPI and Metrics Library

Kaiops provides complete library of K8 specific KPIs and metrics. This library includes dozens of ready-to-use modules that measure, track and display common IT Operations KPIs, metrics and trends in accordance with industry best practices.